Comcast Business Downdetector (2024)

FAQs

How do I reset my Comcast business Internet? ›

Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand).

The "network damage" indication in the outage status tool generally indicates physical damage to some of the network infrastructure that is outside our control. It could be someone dug into the line unexpectedly, damaged an exterior box that helps provide service to the area, or severe weather caused it to fail.

EG. Do you just want to power cycle / reboot it, or do you want to perform a full / hard reset back to factory defaults If it is the latter, locate the WPS pushbutton on the back of the device. Press and hold the button in for 30 seconds.

Restart your Comcast Business device

Power off the device by unplugging it from the power outlet. Note: When powering off the device, do not press the reset button. Power on the device by plugging it back into the power outlet. Wait two minutes until it is completely restarted before moving on to the next step.

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

Brian L. Roberts is Chairman and CEO of Comcast Corporation. Under his leadership, Comcast has grown into a global company uniquely positioned at the intersection of media and technology with three primary businesses, Comcast Cable, NBCUniversal and Sky.

What type of internet is Comcast Business? ›

Comcast Business (“Comcast”) provides small business customers with a variety of high-speed broadband Internet access service (“Business Internet”) plans from which to choose, with download speed tiers ranging from up to 150 megabits per second (“Mbps”) to up to 2 gigabits per second (“Gbps”) and upload speeds ranging ...

Does Xfinity have a 55+ internet plan for seniors? No. Xfinity lacks senior discounts on its internet or cable plans. However, seniors can often save by bundling multiple services through Xfinity.

Technical limitations of personal devices (e.g., an older phone that can't handle faster speeds, out of date operating systems, etc.). The distance between your personal devices and your gateway, modem, or router. Older devices which could be consuming bandwidth and slowing down your network.

Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. You can't control the weather, but the Xfinity Response Center can you help you stay connected during an unexpected event.

Place your router in a central location; walls, fireplaces, and other architectural elements can impact the signal. Make sure you're not getting interference from other devices, particularly microwaves and wireless phones. Try moving the router around and testing the signal. Update your router software.

If your business has a wireless router, unplug your router's power cord and wthernet cable and wait 30 seconds. *Be sure to connect to the modem first and wait for it to finish the startup procedure. Plug the ethernet cable back into the router. Be sure to plug it in to the WAN, or Internet, port.

Locate the Reset button on the back of your router. With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds. Wait for the router to fully reset and power back on.

Open a web browser from a connected wired or WiFi device. Go to http://10.1.10.1 to access the login page. Enter cusadmin for Username. Enter highspeed for Password.